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Introduction

Ignite On-Demand is a flexible, easy-to-use, web-based patient education application that is the back-end administrative tool for the Ignite on FHIR solution. This Administration Guide provides guidance on the functionality available to application administrators (Account Managers and Group Managers) in Ignite On-Demand. 

User roles & privileges

There are three types of roles available in Ignite On-Demand; however, only two (Account Manager and Group Manager) will be applicable for Ignite on FHIR clients. Each user role has its own set of privileges:

  • Account Manager: a specially appointed clinician or educator who is usually the main point of contact for WebMD Ignite. The Account Manager oversees the  application and works with Ignite to configure the solution so Ignite on FHIR functions efficiently for the organization.
  • Group Manager: usually department heads or subject matter experts appointed by the Account Manager. Group Managers may be given permissions for limited administrative functions.
    User levels & permissions

Features 

Account Manager

Group Manager

Custom Content Builder (If licensed) 

Yes 

Optional 

Folder management

Create, edit, delete 

Optional 

Block/unblock documents

Yes 

Optional 

Change initial blocking state

Yes 

No 

Change protocol values

Yes 

Optional 

Folder color

Red 

Orange 

 

WebMD Ignite note icon
Two Ignite On-Demand user accounts cannot be logged in on the same computer at the same time. When sharing workstations, users must log off when their work is complete so another user can log in.

Click the “Log Out” button or close the browser to log off. No other actions will cause the Account Manager session to close, except the automatic timeout.